Frequently Asked Questions

Everything you need to know about your Activation Products experience.

What is the standard shipping timeframe?

We process all orders within 1-2 business days. Domestic shipping typically takes 3-5 business days, while international orders may take 10-15 business days depending on your location.

How do I initiate a return or exchange?

We offer a 30-day return policy for all unworn items with original tags. To start a return, visit our online Returns Portal and enter your order number and zip code to receive a prepaid shipping label.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer interest-free installment plans through Klarna and Afterpay.

How do I know which size will fit me best?

Each product page features a detailed 'Size & Fit' guide. We recommend measuring a similar garment you already own and comparing it against our specific product measurements for the most accurate fit.

Are your materials sustainably sourced?

Activation Products is committed to ethical fashion. 80% of our current collection is made from organic cotton, recycled polyester, or Tencel, and we work exclusively with Fair Trade certified factories.

Can I track my order in real-time?

Yes. Once your order ships, you will receive an email confirmation containing a tracking number and a link to our tracking page where you can monitor your package's progress.